Frequently Asked Questions

Q: If I order today, how long will it be before I receive my books?

A: If we have it in stock, we will ship it the next day. We use book rates, to keep our shipping prices low. You should get your books in about a week, or sooner if you are near Indianapolis, Indiana. If we do not have an item in stock, we will order it the next day, and our good suppliers will generally get it to us in about one week. If we have to order from one of our not so good suppliers, it may take a little longer. We buy from a wide variety of publishers, and some of these publish excellent books, but their customer service could be improved. We only buy from these folks if we can't get their books through any distributors. We buy the vast majority of our books from publishers & distributors who ship promptly.


Q: Can I pay for express shipping to get my books sooner?

A: Yes. Ask about your options when you call in your order. Keep in mind that if we have a book in stock & have to order, it will still take a week to get to us before we ship it to you. Paying for express shipping will not reduce this time.


Q: Are all the books you list in print & available?

A: Probably not. We try to keep our pages up to date, but there are no doubt some books that we will not be able to get. While our publishers tell us about their new books that will be coming out, they are not very good about telling us which books have gone out of print. If you think a book is out of print, please let us know. We will check with multiple suppliers to see if any of them still have a copy left. When we find out of print books available, we frequently buy them. Many of our customers came to us because they could not find a title at our competitors.


Q: Who are these Pete & Ed guys?

A: Pete is the one you may have seen selling our books at bicycle rides such as the Hilly Hundred or Apple Cider Century. He currently lives in Columbus, Ohio and sells pole barns. Ed is the one who maintains the web pages and replies to your e-mail. He lives in Indianapolis, Indiana and works as an engineer at Rolls-Royce Allison.

Q: When I call in my order, does Pete or Ed answer?

A: No. It is probably answered by Roy, who is the manager/owner of Circle City Bicycles & Fitness. If he doesn't answer, then it must be one of the folks who works for him.


Q: Did anybody really ask these questions, or did you just make them up?

A: We made them up.


roy@peteandedbooks.com.
URL: http://peteandedbooks.com/faq.htm
Copyright © 2001 Pete & Ed Books